Do they post their standards on their website for everyone to see?
Are they an experienced company?
How many projects have they done?
What is their WCB Account Number and who is their Contact Person?
Do they have a Liability Insurance Certificate? (a copy should be readily provided which outlines a policy number and insurer, and amount of insurance coverage).
Are they bonded? ( construction bonding, don’t confuse with insurance)
What organizations do they belong to?
Can they provide references ,with valid names and addresses?
Do they provide a full, detailed written estimate which specifies the process, products and all other project details?
Do they ask for a large deposit? Be extremely cautious when they do!
Are you dealing with a pushy salesperson who asks you to sign a contract and to provide a deposit before they leave?
Do they specialize in painting and restoration? Or are they a General Contractor that provides a painting or restoration service?
Will they use their own crew for the work or do they sub-contract?
Are the jobs supervised or are labourers just dropped off at the site and left unattended each day without quality control or management?
Do they take photos of the work; before, during and after?
Is a completion time frame provided and is the work completed in consecutive days?
Are they readily available by phone and able to return calls the same day or are you dealing with an answering service?
How long have they been in the business with the same address and phone number?
Do they have a website that can provide you with additional information?